Felixindo is an official Samsung retail partner available in Indonesia, providing a safe, comfortable, and trusted shopping experience for electronic products. As an authorized Samsung dealer, Felixindo ensures that every product sold is original, comes with an official warranty, and is supported by quality after-sales service.

The presence of Felixindo is not only limited to selling products, but also as an official Samsung retail partner committed to delivering innovation and the best service to the people of Indonesia. From smartphones, tablets, wearable devices, to home electronic products, everything can be obtained with guaranteed quality and premium service.

However, it should also be noted that Felixindo is a multibrand company. Therefore, in addition to being an official Samsung retail partner, Felixindo also sells products from other brands such as iPhone, Oppo, Huawei, Infinix, and others, all guaranteed to be original and authentic.

Why Choose Samsung Official Retail Partner Felixindo?

There are many reasons why Felixindo deserves to be your top choice when looking for electronic products, such as:

1. Guaranteed Authenticity

All products come directly from the main suppliers (brands), so you do not need to worry about counterfeit or refurbished items (products that were previously used but returned and resold).

2. Official Warranty from Every Brand

Every purchase at Felixindo includes the official warranty from the respective brand. For example, Samsung products come with the official SEIN (Samsung Electronics Indonesia) warranty, which can be claimed throughout Indonesia. Felixindo also ensures assistance for customers during the warranty claim process.

3. Professional Service

Felixindo staff are trained to provide the best product consultation according to customer needs.

4. Clear Vision and Mission

Felixindo is committed to becoming a trusted omnichannel leader in the gadget industry by prioritizing customer satisfaction through friendly, fast, and precise service while offering the most complete range of gadgets.

By choosing Felixindo, you are not only purchasing products but also receiving a guarantee of a comfortable shopping experience.

Types of Samsung Official Retail Partner Felixindo Stores

Felixindo has two types of channels: offline stores and the official website. Here is the explanation:

Offline Stores

Felixindo has 27 offline store branches located in several major cities in Indonesia. Through these stores, customers can enjoy a hands-on experience, such as trying the latest features, comparing models, and receiving recommendations from our staff.

In addition, Felixindo also provides after-care service, allowing customers to visit official locations and receive assistance directly from staff.

Official Website

For those who prefer digital shopping, Felixindo also provides an official website that can be accessed anytime.

Through Felixindoshops, customers can view the latest product catalog, exclusive promotions, and make purchases easily and securely.